Official document · Go365 VietNam

Travel Insurance — Go365 VietNam

Go365 VietNam · Official

Travel Insurance — Go365 VietNam

Travel with peace of mind on every journey. Go365 VietNam tours include insurance coverage tailored to each tour type and operator.

💡 Important Note: Insurance coverage amounts and providers apply according to the actual tour operator (Go365 VietNam or partners). Please review details on the product page and booking confirmation email.

1. Domestic Tours

  • ✅ Accident insurance from transport service providers (limousine, domestic flights, trains).
  • ✅ Compensation coverage up to 10–20 million VND/person under standard packages (Travelcare domestic by Bao Viet / PVI / VBI or equivalent).
  • 📌 Suitable for day tours in Nha Trang, Da Lat, Vung Tau, etc.

2. Premium Tours / Extended Day Tours

  • ✅ Comprehensive travel insurance from Bao Viet / PVI / VBI or equivalent.
  • ✅ Extended accident coverage of 50–100 million VND/person under premium packages.
  • ✅ 24/7 emergency medical support.
  • ✅ Trip cancellation or modification reimbursement.

3. International Tours

  • ✅ Worldwide travel insurance — mandatory per visa requirements for Schengen, South Korea, Japan.
  • ✅ Medical coverage up to 50,000 USD.
  • ✅ Baggage loss and flight cancellation reimbursement.
  • 📌 Customers may request higher insurance packages (Liberty, Bao Minh) with additional fees of ~50,000–200,000 VND/person depending on destination.

4. In Case of Incident — Procedures by Operator

🏢 Tours Operated by Go365 VietNam
  1. Contact your tour guide or Go365 VietNam hotline +84 789 900 077 immediately (24/7).
  2. Keep invoices, medical certificates, and incident reports.
  3. Go365 VietNam works directly with insurers and assists with claim documentation for you.
🤝 Partnership Tours
  1. Contact your partner's tour guide or the insurance hotline (number on the insurance card sent via email before departure).
  2. Keep documentation and work directly with the operating partner to complete your claim.
  3. Go365 VietNam is ready to assist with coordination — call +84 789 900 077 if needed.

5. Exclusion Conditions

Insurance does not cover self-inflicted injury, substance use, participation in illegal activities, or pre-existing undisclosed medical conditions. Please read the full insurance terms and conditions carefully.

Specific benefits are detailed on each tour's product page and in your booking confirmation email.

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