Go365 VietNam Members Club

Every trip with Go365 VietNam earns you points. Climb tiers for better perks — faster booking, priority care.

Member
Silver
Gold
Diamond
Go365 VietNam's promise to customers
10 transparent rights — no hidden fees, secure payment, clear cancellation, 24/7 support
Read full policy →
Member
On account signup
1× points/order
  • Quick online booking
  • Office-hours support
  • +100 points welcome
  • Auto-earn on every Paid order
Birthday +100 points
Silver
From 5M₫ lifetime spend
1.5× points/order
  • Earn 50% faster
  • Priority hotline support
  • Birthday bonus +200 points
  • Email previews of new deals
Birthday +200 points
POPULAR
Gold
From 15M₫ lifetime spend
1.75× points/order
  • Earn 75% faster
  • Dedicated Zalo agent
  • Birthday bonus +500 points
  • Early flash-sale access 1 day
Birthday +500 points
Diamond
From 40M₫ lifetime spend
2× points/order
  • Earn 2× faster
  • Zalo agent + 24/7 support
  • Birthday bonus +1,000 points
  • Free reschedule 1×/year
  • Free cancel within 48h
  • Priority booking on holidays
Birthday +1,000 points

Earning & redeeming rules

Simple, fair — transparent on every rule

1 point = 10,000₫ spent Credited automatically once the order is Paid (not at booking). Higher tiers earn 1.5× → 2× faster.
1 point = 100₫ discount Redeem on new orders — need at least 100+ points to start using.
Welcome 100 points Granted on first signup — usable on orders 1M₫ and above.
Max 10% off per order 1M₫ order → max 100k discount (1,000 points). Spreads points across many orders, not just one big one.
Points expire after 12 months Email reminder 30 days ahead. FIFO redemption (oldest first) to avoid waste.
Cancellation reverses points If a Paid order is cancelled/refunded, points earned from it are reversed — proper accounting.
REAL EXAMPLE
A Gold member books a 5,000,000₫ Paid tour → earns 5,000,000 ÷ 10,000 × 1.75 = 875 points87,500₫ off a future order
With 800 points, ordering 500,000₫ → max redeem = 500,000 × 10% = 50,000₫ = 500 points · pay 450,000₫

Compare benefits

Full benefit table by tier

Benefit Member Silver Gold Diamond
Earn rate1.5×1.75×
Birthday bonus+100+200+500+1.000
Priority supportStandardPriority hotlineDedicated Zalo agentZalo agent + 24/7
Early flash-sale access1 day earlier2 days earlier
Free reschedule1×/year
Free cancel within 48h
Priority booking on holidays

Frequently asked questions

Is tier based on number of orders or spend?

Based on total VND lifetime spend (sum of all Paid orders). The system tiers you up automatically after each Paid order.

Can my tier go down?

No — tier uses lifetime spend, so once you reach it you keep it. Individual points still expire after 12 months.

How much do I need to reach Silver?

Lifetime spend ≥ 5,000,000₫. Could be one 5M tour or 20 bus tickets at 250k each — anything that adds up.

Can I use the 100 welcome points?

Yes — but on orders 1,000,000₫ and above (10% cap = max 100k off). Welcome saves 10k on a 1M order — a small gift.

Can I transfer points to someone else?

No — points are tied to your account and not transferable. But you can book for family (using your points) — just fill in the traveler details at checkout.

Can I earn points booking as a guest?

Yes — if the email/phone matches your registered account, the system auto-links the booking and credits points after payment. Create a free account →

Start earning points today

Sign up free — get 100 welcome points on your first order

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