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Frequently asked
About Nha Trang tours and booking via Go365
Q1.When is the best time to visit Nha Trang? +
March to September is dry season with calm seas — ideal for island-hopping and water sports. October to February sees occasional rain but lower hotel prices and fewer crowds.
Q2.How are tours ranked on this page? +
Tours are sorted by aggregate customer rating (out of 5) and review count, then weighted by repeat-booking rate. Featured tours rotate weekly based on recent reviews.
Q3.Can I get a refund if I cancel? +
Yes — Go365 refund policy: 100% if cancelled >24h before departure, 50% within 24h, no refund after tour starts. Refund processed within 7 business days back to original payment method.
Q4.Do tour prices include all fees? +
Listed prices include all standard fees and taxes. Optional add-ons (insurance, pickup, photography) are shown separately before checkout. The only payment-side fee is the disclosed 9pay surcharge (3.5% + 5,500 VND) shown with a consent checkbox.
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