Go365 eSIM Installation Guide

An eSIM is a digital SIM — no physical card to swap, just scan a QR code and you are online. Follow the steps below to activate your Go365 eSIM in minutes.

First: check your phone supports eSIM

iPhone: iPhone XS / XR (2018) or newer. Android: Samsung Galaxy S20+, Google Pixel 3+, recent Oppo/Xiaomi (check Settings → SIM → “Add eSIM”). The phone must be carrier-unlocked.

4 steps to install

Get the QR code

Your eSIM QR is emailed once the order is activated. You can also look it up again with your order code.

Scan the QR

Open phone Settings → add eSIM → scan the Go365 QR code you received.

Set up the data plan

Name the plan (e.g. “Go365 Travel”) and set it as your data line abroad.

Turn on roaming

On arrival, enable “Data Roaming” for the Go365 eSIM and you are connected.

📱 Install on iPhone (iOS)

Go to Settings → Cellular / Mobile Data.
Tap Add eSIM or “Add Data Plan”.
Choose Use QR Code and scan the Go365 QR (or enter manually if provided).
Label it “Go365 Travel”, keep your main number as default for calls/texts.
Abroad: set the Go365 eSIM as your cellular data line and turn on Data Roaming.

🤖 Install on Android (Samsung/Pixel/Oppo/Xiaomi)

Go to Settings → Connections / Network → SIM.
Tap Add eSIM / “Add plan”.
Choose Scan QR code and scan the Go365 code.
Confirm the download and name it “Go365”.
On arrival: enable the Go365 eSIM and turn on Data Roaming in the SIM settings.

⚠️ Important notes

Scan the QR over wifi before your trip; only turn on roaming after you arrive so you don’t burn validity days early.
Each QR can be installed only once — do not delete the eSIM after installing; if removed it must be re-issued.
APN is usually automatic; if there is no signal, check the eSIM is selected as the data line and roaming is on.
The Go365 eSIM is for data; your calls/texts still use your main SIM.

Have your order code? Look up your eSIM to get the QR and activation code:

🔎 Look up my eSIM

Need help installing? Call hotline 0789.9000.99